Second-Home Concierge Services
in the Flathead Valley
Professional home watch and
property oversight for homeowners
in Kalispell, Whitefish, and the
surrounding Flathead Valley.
How Our Concierge Service Works
Schedule a
Consultation
We meet with you to walk through
the property and understand
your priorities.
Create a Custom
Care Place
We determine the service level,
document home systems, and establish
your concierge allowance.
Ongoing Home
Oversight
We perform regular visits, coordinate
vendors, and provide detailed updates
after each visit.
Service Tiers
Essential
Home Watch
$349 per month
1 - Weekly interior and exterior walkthrough
2 - Visual inspection for leaks, moisture, condensation, storm damage, pests, or power outages
3 - Thermostat monitoring and seasonal adjustment
4 - Visual furnace or HVAC check for error indicators or unusual sounds
5 - Water heater visual inspection for leaks or corrosion
6 - Maintain plumbing system integrity by cycling water through low-use fixtures to prevent odors and preserve proper function
7 - Check doors, windows, garage access, and exterior lighting
8 - Verify alarm system status per owner instructions
9 - Test smoke detectors and carbon monoxide detectors
10 - Replace detector batteries as needed using owner allowance
11 - Post-visit owner updates and urgent issue notification
12 - Vendor coordination with owner approval such as snow removal and landscaping maintenance
Premium
Concierge
$499 per month
1 - Everything included in Essential Home Watch
2 - Run vehicles for 10 minutes during weekly visits
3 - Connect battery tender or extension cord plug-in during extreme cold
4 - Washing machine cleaning cycle ran mostly
5 - Dishwasher cleaning cycles and filter checks monthly
6 - Garbage disposal refresh monthly
7 - Preventative drain care using drain weasel when needed
8 - Replace HVAC air filters and fridge filters as needed
9 - Monitor humidifier or dehumidifier systems
10 - Priority storm and cold weather response checks
11 - Thermostat adjustment before arrival and after departure
12 - Schedule and oversee professional cleaning or in-house cleaning by licensed cleaning business owner
13 - Grocery order coordination with pickup and delivery only before visits
14 - Coordinate Uber or local transportation
15 - Water heater visual monitoring and yearly flush monitoring
16 - Seasonal winterization and spring opening oversight
17 - Coordinate seasonal services including holiday lighting, fireplaces, and hot tubs
18 - Coordinate and oversee trusted vendors, including on-site supervision when needed. Ensure property security and quality control for all scheduled services
19 - Concierge allowance held in trust account for approved expenses
20 - Monthly itemized statement with receipts and remaining balance
Executive
Concierge
*Custom Pricing*
1 -Designed for large, complex, or high-value homes requiring a higher level of oversight, flexibility, and personalized service.
2- Increased visit frequency and after-hours availability
3 - Full pre-arrival home preparation (temperature, lighting, hot tub, linens, general readiness)
4- Post-departure home reset and condition check
5- Ongoing household inventory monitoring and restocking coordination (paper goods, cleaning supplies, essentials)
6- Manage property access, vendor scheduling, and secure keyholder oversight
7- Serve as on-the-ground representative to handle urgent issues in real time
8- Proactive weather and seasonal readiness checks (freeze protection, storm preparation, wildfire awareness)
9- Routine vehicle checks, battery maintenance, and readiness coordination
10- Larger concierge allowance management
11- Accommodation of extraordinary requests
12 - Detailed monthly accounting and annual summary
FAQ
What if I visit for a few months out of the summer?
You can opt to pause your services during the time you are here or continue them. Premium and Executive can add in a grocery pick up and delivery once per week while visiting to replace weekly checks. Any items you wish to be taken to the dump or donation center can also be picked up during that time. (subject to approval and not require a truck to haul).
What if I'm a snowbird and I just leave for a few months during the winter?
Seasonal clients are accepted.
What happens if there is an issue or emergency at my home?
I act as your on-the-ground point of contact, coordinating immediate response and keeping you informed. Vendors are scheduled and managed on your behalf, and urgent issues are addressed promptly to protect your property.
How is access to my home handled?
Access is managed securely based on your preferences. I serve as a trusted keyholder and ensure the home is properly secured after each visit. Any vendor access is coordinated and monitored.
Can I use my own vendors?
Yes. I am happy to work with your preferred vendors or recommend trusted, licensed, and insured professionals as needed.
Are you insured?
Yes. I carry appropriate business insurance and work only with licensed and insured vendors.
How often are visits performed?
Visit frequency depends on your selected service level and the needs of your home. Weekly visits are standard, with increased frequency available for higher-tier services.
What is needed to get started?
We begin with an in-person consultation to review your home, systems, and preferences. From there, a customized service plan and allowance are established.
How does the concierge allowance work?
A set allowance is held on account for approved expenses such as vendor services, supplies, or requested items. Detailed monthly statements with receipts and remaining balances are provided.
Will I receive updates after visits?
Yes. After each visit, you will receive a detailed update, including any observations, completed tasks, and any recommended follow-up.
Do you check the home after storms or extreme weather?
Yes. Weather-related checks are included, and additional visits can be performed as needed to ensure your home remains protected.
Do you take on many homes?
I intentionally limit the number of homes I manage to ensure each client receives consistent, high-quality service and attention to detail.
Structured, personalized property management for long-term rentals and second homes in the Flathead Valley.
License # PMP-RPM-LIC-119888